Items should be returned in their original product packaging within 30 days of the purchase.
Inside the box, please include your contact information, the order number, and the reason for the return. Also, please tell us whether you want a refund or a new product shipped.
Do not write on the outside of the box, only on a label or paper taped to the box, write the RMA number and the appropriate return address; both of which will be provided to you upon contacting us. Please ensure that the package is fully sealed before shipping. We ask that the item be shipped either UPS/FedEx or Insured Parcel Post. Using one of these methods will allow the package to be traced and the credit to process much quicker.
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